Shipping policy
Shipping Policy
Last Updated: July 7, 2026
Thank you for shopping with us. We are committed to providing a smooth and reliable shopping experience. Please review the following shipping information before placing your order.
1. Order Processing Time
All orders are processed after payment confirmation.
Orders are typically processed within 3–7 business days. During peak seasons, promotional events, or holidays, processing times may take longer.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
2. Shipping Time
We currently provide shipping services to customers in Canada.
Estimated delivery time:
Canada: 15–30 business days
Please note that delivery times are estimates and may vary depending on:
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Shipping destination
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Customs clearance procedures
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Carrier delays
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Weather conditions
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Other factors outside our control
3. Shipping Fees
Shipping fees are calculated based on your order details and will be displayed during checkout.
From time to time, we may offer free shipping promotions or special shipping offers.
4. Order Tracking
Once your order has been shipped, tracking information will be provided by email when available.
Please allow some time for tracking information to update after shipment.
5. Customs and Duties
Customers are responsible for any customs fees, duties, taxes, or import charges that may apply to their order.
Customs policies vary by country and region, and we recommend checking local regulations if required.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If incorrect information is provided, please contact us as soon as possible. We cannot guarantee changes after an order has been processed.
We are not responsible for delays or failed deliveries caused by incorrect addresses.
7. Delayed or Lost Packages
While we work with reliable shipping partners, unexpected delays may occur.
If your package has not arrived within the estimated delivery timeframe, please contact our customer service team for assistance.
We will work with the shipping carrier to investigate the issue.