Return policy

Return & Refund Policy

Last Updated: July 7, 2026

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review our return and refund policy below.

1. Return Period

Customers may request a return within 14 days after receiving their order.

To be eligible for a return, the item must:

  • Be unused and in the same condition as received.

  • Include original packaging and tags (if applicable).

  • Include proof of purchase.

Items that are worn, damaged, washed, or altered may not be accepted for return.

2. Return Process

To request a return, please contact our customer service team with your order number and reason for the return.

After your return request is approved, we will provide return instructions.

Please do not send items back before receiving return approval.

3. Return Shipping Costs

Customers are responsible for return shipping costs unless:

  • The item received is defective.

  • The wrong item was sent.

  • The product arrived damaged.

Original shipping fees are non-refundable unless the return is caused by an error on our part.

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the refund status.

Approved refunds will be processed to the original payment method.

Please allow additional time for your bank or payment provider to complete the transaction.

5. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items marked as final sale.

  • Items that have been used or damaged after delivery.

  • Products without original packaging or tags.

6. Exchanges

We currently do not offer direct exchanges.

If you need a different item, please return the original product and place a new order separately.

7. Order Issues

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible. We will review the issue and provide an appropriate solution.